Dry Cleaning
Imported from cleaner-and-launderer.com
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VERBATIM: Brian Fish
In John Leano's April 2022's Verbatim he interviews Brian Fish of Pier Cleaners in South Kingston Rhode Island.
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A Conversation with Marieke van der Graaf of Laundrylicious
Marieke van der Graaf is the founder and owner of Laundrylicious in Whittier, California. The company currently has four locations that...
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I Don’t Want to Mention Any Names, But Their Initials Are…
Recently, I have run into a bad stretch of customer service. Not as the provider of customer service, but as the recipient. Even though there should be no excuse for businesses giving bad service, the
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Father’s Day Promotions
Before you can say “socks, necktie, or untie my bowtie” the annual special day for dads will be here (Sunday, June 19th). If you haven’t already done so, now would be a good time to send out you
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How I Got Here: Trudy Adams
Current Position: Trudy Adams is the principal of Blue Egg Consulting, a sales, marketing and customer service consulting practice. She is also one of the coaches at the 21st Century Dry Cleaners cons
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Some Worker Compensation Reminders
First, I would like to start with a reminder. In the state of California, if you have employees, you must carry worker compensation coverage. Even if you only have one part-time worker, this is still
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Google My Business
Once again there are big changes afoot at Google that may affect how your business gets found online when people are searching for a drycleaner. Google is shutting down and rebranding Google Places in
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Can’t Find Any Good Employees? Maybe This Is Why
Everyone I speak with indicates that finding good employees is a challenge. It is a continuing struggle that no one seems to have an answer for. While social media is a win for some business owners, o
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Ringing In The New Year With The Bell Family
Everyone has traditions. These are special times that stay with us over the years and bring us such great memories. Traditions are passed on and thrive whether business is bad or good. Sometimes the p
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WashClub Launches On-Demand Laundry, Dry Cleaning In Bakersfield, California
Brooklyn, NY-based company expands its service offerings to Central California businesses and consumersWashClub, the leading on-demand laundry, dry cleaning and tailoring service, announced it has o
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What Is It Like To Be Part Of Something Big?
What it is like to be “part of something big” is that you don’t have to be a large company to accomplish this rare feat. I recall an article many years ago about a group of major drycleaning cha
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Is “Wash-Dry-Fold” In Your Future?
Come and hear from Jeff Gardner “The Laundry Doctor” about some strategies and techniques to make WDF part of your offerings to customers. Jeff was a featured speaker at CLEAN 2015 in Atlanta
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ClearWater Tech Names Marc DeBrum As Sales Manager
Company Expands Leadership Team and Aligns Organization for Future GrowthClearWater Tech, LLC, a leading manufacturer of ozone systems for water and air purification for nearly 30 years, announced
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An Opportunity To Shine
We are in the best industry that really shines and stands out with customer service. Restaurants are a good measurement of food quality and it seems everyone eats out these days. However, unlike the d
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Reading Will Sharpen Your Management Skills
There are so many books and references out there that discuss how to manage your business. Well-known entrepreneurs or others write some by business experts. As a business owner, you should be reading
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Why Local Search Results Are So Important
Recently I witnessed first-hand the importance of being found whenever someone goes searching for services. A friend of mine lost her mother years ago, and just a few weeks ago, her father passed. Now
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On-Demand Laundry And Dry Cleaning Service WashClub Expands To Chicago
Full-service laundry and dry cleaning service enters first market in Midwest to bring quality and simplicity to Chicago residents and businesses for an improved customer experienceWashClub, a leadin
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Hiring Mistakes We Make Too Often
I hear people saying that it has become increasingly difficult to find good employees. With a large amount of candidates available, why is this? Are you looking in the wrong places? Are you hiring peo
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Let’s Talk About Prices
Price it is an important topic that one must come to grips with as our businesses’ success literally depends upon getting our price and making profits. We all have customers who are sensitive about
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Keep ‘Em Coming Sir!
Dear readers, I cannot think of a more pleasing event than to have you write me to express your continued support and joy from reading my column. This is my 24th year of writing monthly articles for m
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Harmony Cleaning System Live Demonstrations At Open House
Washex of California hosted its 2nd Open House at Bryan’s Cleaners in Pasadena, California demonstrating the Harmony Cleaning System by Yamamoto. A large crowd was in attendance to see the Harmony S
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Is There Bullying In Your Workplace?
We are always hearing about bullying of children and young people in school and on social media. I was very surprised to find that workplace bullying is a growing problem in businesses today. Accordin
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Alarming Trends
The usual prescription for this malady: study, read, learn and plan for the future. Said in so many words by the late, great Stan Golomb. I miss Stan. He always knew the trends and he always prepared
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Cleaner’s Supply Launches New eco2go™ Brand
A “Green” Lineup Of Eco-Friendly Packaging Products ForThe Dry Cleaning IndustryCleaner’s Supply, Inc., a leading distributor of products for the dry cleaning industry, announced the launch of
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MfM’S Production Focus Group Visits English American Tailors
Methods for Management’s Production Focus Group (PFG) was hosted by Glyndon Lord Baltimore Cleaners in Glyndon, Maryland on February 26th - 27th, 2015. Owners Stu Crane, John Garman, Mike Garman and
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Are There Hidden Hazards At Your Business?
Most of us take pride in the fact that we give the best service or we remove more spots than our competition. But how many of us take the time to really look for hazards around our workplace? Hazards
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Words From the Street
Mobile, Friendly and OptimizedEven though there is still a segment of consumers who use The Yellow Pages to search for the services of garment care specialists such as dry cleaners, it is clearly ev
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Is Your Customer Service Slipping?
While shopping at the various retailers recently, I have noticed that some of their customer service is just not the same. At Sports Chalet, I paid for my items. The cashier handled the transaction, p
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Hamilton’s EVO Products Available As Category IV
Hamilton Engineering’s EVO™ products can be common vented in Category IV positive pressure condensing exhaust without an external fan system. EVO products are able to do this due to proprietary op
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Wyatt-Bennett’s Norm Korey Retires
Industry Veteran And Leader“After 50 years in the Dry Cleaning industry, the time has come for me to close my business and retire. This decision has not been easy and came earlier than I had inten
