Vol. 66 · Issue 3 · April 2026
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Browse every issue of Cleaner & Launderer Journal and use the index below to jump to a specific issue or explore recent stories.
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Vol. 66 · Issue 8 · May 2026
Vol. 66 · Issue 8 · May 2026
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Visitor Registration for Clean 2022 Has Opened
Visitor registration for The Clean Show 2022, the largest event in the U.S. for the laundering, dry cleaning, textile care services…
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Helena’s Cleaners Set To Host America’s Best Cleaners Spring Meeting
America’s Best Cleaners is excited to announce that the next Live Accelerator Meeting, themed “Diversification,” will be held on....
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10 Commandments To Customer Service
In April 2022's Cleaner & Launderer Jennifer Marquardt Whitmarsh covers the 10 Commandments of Customer Service...
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Sharon W. Kajiwara “MAMA” 1944-2022
Sharon was born on October 29, 1944 to Edwin Wong Aloiau and Violet Hee in Honolulu, Hawaii. After graduating in...
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Firing Up Post Pandemic
Well, it’s starting to look like at long last the pandemic is waning. Let’s not get into the politics of masks, open, closed...
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Is Email Dead or Are You Sending Dead Emails?
As I am writing this article, I am also developing my marketing calendar for the new year. I am often amazed at the time, money and...
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“You’re Muted”
As I sit here in cold Buffalo, NY… with 18" + of fresh snow covering the ground, and freezing temperatures of 14 degrees, I sign onto...
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VERBATIM: Daniel Kim
John Leano is back!In March 2022 VERBATIM he interviews Daniel Kim from Waipahu, HI CEO of Aloha Dry Cleaners.
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March 2022 DLI Learning Opportunities
The Drycleaning & Laundry Institute continues offering educational programs and networking opportunities. “Our goal, as always, is to...
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Teri Gansinger joins Foster-Stephens
Foster-Stephens is pleased to announce the entry of the third generation to join the company. Teri Gansinger, granddaughter of....
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National Cleaners Association 2022 Training / Event Schedule
National Cleaners Association releases their 2022 schedule.
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Where Have All The Employees Gone?
It’s still early days, but it appears that finally Covid is starting to wane. As I write It’s still early days, but it appears…
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SDA Annual Membership and Board Meeting
Enjoy the Menger Hotel in the heart of the San Antonio RiverwalkThe meeting will be at the Menger Hotel in the heart of the Riverwalk in...
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2022 TCATA Conference Set For April 3rd – 6th
Registration is open for the Wild Dunes Resort in Isle of Palms, South Carolina. Join us as we Move Forward Together....
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Milliken & Company Acquires Encapsys, LLC
Milliken & Company, a global diversified manufacturer with more than a century and a half of materials science expertise, has formally...
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How To Engage Your Customers
You know you must step up your game to increase business. You know you should continue to reach out to your current customers. You know...
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America’s Best Cleaners Accelerates into the New Year with Changes in Leadership
Christopher White, Executive Director of America’s Best Cleaners, finalized the planned partnership purchase from former Director of...
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Industry Leader and Innovator John Kelleher
John had a lifelong career in the laundry and dry cleaning industry. In 1958 he started his career repairing washers in laundromats for....
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Sometimes You’re A Detective
We’ve all been there… customer walks in to pick up an order. They get checked out and away they go. Systematically, simple. When they get...
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Welcome To 2022
Happy New Year! And I say that with both optimism and trepidation. Trepidation because if you look at the year, you could read it as....
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DLI & Partners Offer January 2022 Learning Opportunities
The Drycleaning & Laundry Institute continues offering educational programs and networking opportunities. “Our goal, as always…
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Marketing On The Cheap
As I look back on my involvement in the dry cleaning business, I am somewhat taken back by the reluctance of many in our industry to...
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How I Got Here: Bonnie Blum
John Leano interviews Bonnie Blum from City Cleaners in Akron Ohio in January 2022's edition of Words From The Street.
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Records Fall in 2021 Coats for Vets Collection Drive
The generosity of Lake County residents was on full display in the 2021 Coats for Vets collection drive hosted by Libertyville Sunrise...
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Food for Thought…
Sadly, as up-to-date as any dry cleaning or laundry company might be on their technology front, there is no getting away from the...
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Thank You to all our advertisers who joined us in 2021!
Cleaner & Launderer would like to thank all our advertisers who joined us in 2021! Print, and online. Cleaner & Launderer has grown so much...
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Your Marketing Is Only As Good As Your Data
Its all in the list and it’s never been more so. Technology today and the….
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Communication Is Important In The Workplace
We all realize how important communication is in business. Our government, in my opinion, does a terrible job of communicating with...
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DLI Reflects On 2021 Output
Drycleaning & Laundry Institute leadership and staff work to help DLI members and the industry succeed everyday. From January 1–December 31st...
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Tributes To James Peuster
As we round out 2021, let’s take a moment to recognize an achievement on one of the more familiar personalities in our industry...
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Methods for Management’s Long-Awaited Success 2021 Conference is a True Success
Methods for Management held the long-awaited Success 2021 Conference in Norfolk, Virgina on October 7th -9th, 2021. The two-day....
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An Intelligent Rewards Program
Most businesses continue to tap into the traditional marketing strategies that have served them well for years. In a digital world...
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How I Got Here: Mark Albrecht
In December 2021 John interviews an industry vet. MarK Albrecht from New Jersey, a consultant for THE ROUTE PROS.
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DLI & Partners Offer December 2021 Learning Opportunities
The Drycleaning & Laundry Institute continues offering educational programs and networking opportunities. “Our goal, as always....
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Don’t Be So Difficult
So many businesses today are screaming for more customers. It’s tough to find a customer, let alone BE one. With all the challenges the...
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Zengeler Cleaners Wins New UniMac Laundry Equipment Longevity Contest
UniMac’s quest to find the oldest model of their ultra-reliable washers still in service has ended at Zengeler Cleaners in Northbrook, IL. The legendary
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Miura Connect: Real-Time Remote Monitoring From Miura
Leveraging 30+ years of experience with remote monitoring, Miura, the world leader in industrial steam boilers, recently launched their...
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VERBATIM: Josh Luna
In November 2021's Cleaner & Launderer, John Leano interviews Josh Luna. From Kansas City, Missouri. From Faultless Brands...
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Looking Back On What We’ve Covered: Everything A Drycleaner Needs To Know About Environmental Contamination
It’s inevitable this time of year to start looking back and taking inventory of where you’ve been. This month, as I’ve been preparing...
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Planning A Holiday Party During Covid-19
In this upcoming second holiday season of Covid-19, the drycleaning industry needs to consider the options for in-person, virtual and...
